1. Service Schedule:
• Days of Service: The service is usually provided on specific days of the week, often five to seven days.
• Pick-Up Time: There is often a designated time window (e.g., between 6 PM and 8 PM) when residents must place their trash outside for collection.
2. Trash Guidelines:
• Bagging Requirements: All trash must be securely tied in approved trash bags. Loose trash or open containers are typically not allowed.
• Weight Limits: There may be weight restrictions on the bags (e.g., no more than 50 pounds per bag).
• Prohibited Items: Certain items, like hazardous waste, electronics, bulky items, or sharp objects, are prohibited.
3. Placement of Trash:
• Designated Area: Residents are required to place their trash outside their doors or in a specific container provided by the We Valet Trash services.
• Timeliness: Trash must be placed out within a certain time frame (e.g., after 6 PM but before 8 PM). Leaving trash out at the wrong times may result in fines or service disruption.
• Container Storage: Containers or bags must be brought back inside by a specific time (e.g., by 9 AM the next day).
4. Service Fees:
• Monthly Fees: There is usually a monthly charge for the service, either included in the rent or billed separately.
• Late Fees: Late payments for the service may incur additional fees.
5. Resident Responsibilities:
• Compliance: Residents must comply with all guidelines regarding trash disposal. Non-compliance can lead to penalties, fines, or discontinuation of service.
• Cleanliness: Residents are responsible for keeping the area outside their door clean and free from spills or leaks from trash bags.
6. Service Exclusions
• Non-Collection Days: Service may be suspended on certain holidays or weekends.
• Excessive Trash: If a resident generates excessive amounts of trash or violates weight limits, they may need to dispose of it themselves or arrange for special pick-up.
7. Service Changes or Termination:
• Notification: Residents will be notified in advance of any changes to the service schedule or terms.
• Termination of Service: The service can be terminated for reasons such as nonpayment, repeated violations of the terms, or if the resident moves out.
8. Liability:
• Damage or Loss: The service provider is usually not responsible for any damage to property caused by improper trash disposal or for any loss of personal items.
9. Privacy and Security:
• Access: Only authorized personnel from We Valet Trash service will handle the trash.
• Surveillance: Some services may employ surveillance to ensure compliance, though privacy concerns are typically addressed.
10. Service Coverage:
• Scope: The terms may specify whether the service covers all units in the property or if it is optional.